Last updated: May 25, 2026
This policy explains how WireTuna handles information for the WireTuna website, checkout flow, installer delivery, support, and Windows desktop application.
WireTuna is a Windows desktop network inspection application and related website. The application is designed to run locally on your Windows device. Network inspection data, packet summaries, captures, lookups, and diagnostic results are processed on the device unless you choose to export, copy, send, or share them yourself. The website and application are operated by WireTuna.
The WireTuna website may process basic technical information needed to deliver pages, operate checkout, prevent abuse, and troubleshoot support requests. This may include IP address, browser or device information, timestamps, requested pages, and error logs. Payments are handled by Stripe Checkout. WireTuna does not store full credit card numbers in this website application.
After purchase, the site uses checkout session information to confirm payment and provide installer access. Fulfillment data may include product identifiers, checkout session references, order status, and the email address or contact details you provide through Stripe or support channels.
WireTuna may display local network activity, process names, IP addresses, domains, ports, protocols, packet metadata, ping results, route information, and related diagnostics. This information is used to help you understand your own device and network behavior, and it is not sent to WireTuna servers by the desktop application during core local inspection workflows. WireTuna does not require a cloud account for core local inspection workflows.
If you save screenshots, packet details, reports, exports, logs, or other files from WireTuna, those files remain wherever you save them. You are responsible for protecting exported data because network diagnostics can contain sensitive device, application, destination, and environment information.
If you contact support, we may use the information you provide, such as your name, email address, order reference, product details, logs, screenshots, and message content, to respond to your request and improve the product.
Stripe may process payment, fraud prevention, tax, receipt, and checkout data according to Stripe's own privacy and security practices. External links from the website may lead to third-party sites with separate policies.
Order, support, and operational records may be retained as needed for customer service, accounting, fraud prevention, legal compliance, and product operations. Local application data and exports remain under your control on your device or storage location.
You can choose not to provide optional support information, avoid exporting local diagnostic data, and delete local files you create with the application. You can request access, correction, deletion, or other available privacy choices for purchase or support records by contacting WireTuna through the website listed below.
This policy may be updated as WireTuna evolves. The latest version will be posted on this page with the updated date.
For privacy questions, contact WireTuna through https://wiretuna.tech.